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[#HITsm chat 11.11.16] Change Management in Health IT

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fqureModerated by Faisal Qureshi, Healthcare Software Development

Participate on Twitter by tweeting at us & our participants using the hashtag #HITsm – every Friday, 11 am CT. 

Topic 1:  When introducing a new healthcare process or product into an organization, what are some of the challenges you face? #HITsm

Topic 2:  How do you define and manage goals and objectives to a new process? #HITsm

Topic 3:  How do you empower a healthcare entity to refine its processes and remove excess waste? #HITsm

Topic 4:  How do you foster champions within an organization to carry the torch? #HITsm

Topic 5:  How do you share common successes in change management with others? Examples? #HITsm

Suggested reading:

Healthcare has a “No Problem” Problem

Project managers handle this through what’s called change management- a process which is meant to look at overall impact in an organization when new initiatives or new regulatory burdens are involved. That’s the general theory, but reality on the ground with healthcare in making a decision is a bit more complex. What’s different about healthcare is that nothing lives in an isolated vacuum. Something newly introduced ends up at some point touching everything else. Analogous to improper scrubbing before a surgery that can spread infection throughout the entire patient, making it hard to isolate and heal …

The idea of impact management takes system risk into account. What we have to start doing is measuring the size of the impact as it varies in terms of cost and impact on health, human life, or some other critical metric you think is important to your sphere of work.

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